April 14, 2002
                                    
                                                                                                            Mike Tomich
                                                                                                            Gagetown, Mi. 48735
Mr. Ken Kutaragi – President/CEO                                        
Sony Computer Entertainment of America
919 E. Hillsdale Blvd, 2nd Floor
Forest City, CA.  94404                                                                                Page 1 of 2

Sony Computer Entertainment of America
Consumer Services
P.O. Box 5888
San Matco, CA. 94402-0888

Sony Computer Entertainment of America
Correspondence
P.O. Box 5888
San Matco, CA. 94402-0888


RE:  Design Flaw in Play Station Controller – Urgent



Dear Mr. Kutaragi:

I have two grandsons who play games on your Play Station.  Recently I saw them staring at their hands while
opening and closing them.   This is a sign from them that there is a problem. I examined their hands and saw
that their fingers were distorted and bent.  This distortion and bending is on both hands, symmetric.  This
distortion and bending does conform to a precise fit and form of the controller handles.  I have examined
other children’s hands and found the same condition/trend.

You do have a design flaw which results in crippling damage to children’s hands.  This damage to the
fingers, and possibly the inner hands, is not reversible.  It is permanent.  This damage will result in arthritis
when the movement/function of the joints is changed or redirected.

The controller needs to be designed for more compatibility with the hands.  I think what might be happening
is when children play the game, and because the game moves so fast, they hold the controller with a death
grip.  

                                                                                                                     Page 2 of 2


You must notify your existing purchasers, put a warning on the container or controller, so people can be
aware of the consequences of using the controller, and do a redesign that will be more compatible with the
users hands.

In any event, I plead with your company to take immediate Corrective Action as soon as possible…this
matter is of the utmost urgency.   I know a wide range of people that play these games.  Maybe this is
attributing to the high rate of the carpal tunnel problems.

Please feel free to contact me with any questions you have.


                                                    Very truly yours,
                                                    
                                           Mike Tomich

           
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Our Initial Letter to Sony about Children Developing Finger
Deformities from Their Video Gaming Equipment

4-14-2002

miketomich.com